jt990's Privacy Policy

1. Introduction

jt990 is a trusted online gaming and betting platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") describes what information we collect about you when you use the jt990 website (https://jt990.cam) and related services, how that information is used, when it may be shared with third parties, and how we keep your information secure.

By using our services you agree to the terms of this Policy. This Policy should be read together with our Terms and Conditions. If you disagree with any part of this Policy, please refrain from using our services.

2. What Information We Collect

We collect various types of information to operate jt990's services smoothly. This information falls into the following categories:

a. Directly Provided Information

When you register on our platform, create an account, or contact us, you directly provide the following information:

• Full name and date of birth
• Valid email address
• Password (stored in encrypted form)
• National ID or passport number (for identity verification)
• Mobile number (for verification)
• Payment information (such as your bKash, Nagad, Rocket, or Upay number)

b. Automatically Collected Information

When you visit our website, our systems automatically collect the following technical information:

• IP address and device identifier
• Browser type and version
• Operating system
• Referral URL and browsing patterns
• Session duration and click history
• Information from cookies and similar tracking technologies

c. Transaction Information

Detailed records of your deposits, withdrawals, and gaming activity, which are retained for financial auditing and fraud prevention.

3. Purpose of Using Information

jt990 uses the information collected for the following lawful purposes:

• Account management: To create, verify, and maintain your account.
• Service delivery: To provide gaming, betting, and payment services without interruption.
• Identity verification (KYC): To confirm identity in accordance with applicable regulations and to prevent access by minors.
• Financial security: To prevent fraud, money laundering, and other illegal activity.
• Customer support: To resolve your complaints, questions, and issues quickly.
• Service improvement: To analyze and enhance the experience on our platform.
• Technical security: To detect and prevent cyber threats.
• Responsible gaming: To identify gambling-related problems and to apply the principles of responsible gaming.

4. Sharing Information with Third Parties

jt990 never sells your personal information. However, in certain circumstances limited information may be shared with the following parties:

a. Payment Processors

Limited financial information is shared with bKash, Nagad, Rocket, Upay, and authorised banks to complete your transactions. This information is used solely for payment verification and processing.

b. Technology and Service Providers

Minimum necessary information may be shared with trusted technology partners who assist in operating our platform. These partners are contractually bound to comply with our privacy standards.

c. Legal Obligations

We may be required to disclose relevant information in accordance with orders from a competent court or authority, or to fulfil legal obligations. Any such disclosure will always be made in accordance with applicable law.

d. Business Transfers

In the event of a company merger, acquisition, or asset sale, user information may be transferred. In such circumstances we will notify you in advance and this Policy will continue to apply.

5. Cookies and Tracking Technologies

Cookies are small digital files stored in your browser. jt990 uses the following types of cookies:

Essential Cookies

These cookies are essential for the basic functioning of the website. They are used to maintain login sessions, perform security verification, and keep core navigation functions active. These cookies cannot be disabled.

Functionality Cookies

These cookies help remember your language preferences, display settings, and other personalised experience choices.

Analytics Cookies

These cookies are used to analyse usage patterns on our platform and to collect anonymised statistics for the purpose of improving our services.

You can control or disable most cookies through your browser settings. However, please note that disabling certain cookies may limit some features of the site.

6. Data Security and Protection

jt990 applies industry-standard best-practice security measures to protect your personal information:

• SSL/TLS Encryption: All data transmission between your browser and our servers is protected by 256-bit SSL encryption.
• Password Hashing: Your password is never stored in plain text — strong cryptographic hashing algorithms are used.
• Firewall and Intrusion Prevention: Advanced firewalls and real-time threat monitoring systems are active.
• Access Control: Only authorised staff can access your information, and only when required for professional purposes.
• Regular Security Audits: Our systems are regularly tested and reviewed by third-party security experts.
• Data Backup: Secure backups of your information are maintained so that your data remains safe even in the event of a system failure.

7. Data Retention Period

jt990 retains your personal information for as long as it is needed to provide services, fulfil legal obligations, and serve legitimate business purposes. Specifically:

• Active account data: For as long as your account is active and for a minimum of five years after it is closed.
• Transaction records: A minimum of five to seven years in accordance with financial regulations.
• Identity verification documents: Retained after account closure in accordance with regulatory requirements.
• Customer support communications: Generally up to two years.
• Log files: Between 90 days and one year for cybersecurity purposes.

Once the retention period has ended, information is securely deleted or permanently anonymised.

8. Your Rights Regarding Your Information

As a jt990 user, you have the following rights in relation to your personal information:

a. Right to Access

You may request at any time what information jt990 holds about you. We will provide that information within 30 working days.

b. Right to Rectification

If any of your information is incorrect or out of date, you may request that it be corrected. Please contact us through our support team.

c. Right to Erasure

In certain circumstances you may request that your information be deleted. Please note, however, that we may be required to retain some information due to legal obligations or legitimate business reasons.

d. Right to Object

You may object to the processing of your information for specific reasons. In such cases we will review your request carefully.

e. Right to Data Portability

You may request to receive your information in a structured, machine-readable format.

To exercise any of the above rights, contact us at [email protected] or speak with our team via live chat.

9. Protection of Minors

jt990 provides services only to those aged 21 and above. We do not knowingly collect or process information from minors.

We conduct an age verification process at the time of registration. If we become aware that a minor is using our services, that account will be closed immediately and any information collected will be deleted.

If you suspect that a minor is using our services, please notify us immediately at [email protected].

To learn more about responsible gaming, please read our Responsible Gaming page.

10. Policy Changes and Updates

jt990 reserves the right to update this Privacy Policy from time to time where necessary. If significant changes are made to the Policy, we will notify you in the following ways:

• A notice will be posted on the website homepage.
• An introductory message will be sent to your registered email address.
• The "Last Updated" date at the top of this page will be changed.

Continuing to use our services after any changes means that you have accepted the new Policy. If you do not agree with the updated Policy, you may request that your account be closed.

This Policy was last updated in January 2026.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our data protection team:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali
• Support Hours: 00:00 – 24:00 (BST)

We are committed to responding to all your privacy-related requests and generally provide an initial response within 72 hours.

Reading this Policy together with our Terms and Conditions and Responsible Gaming policy will give you a complete understanding of jt990's full legal framework.